Flat Rate Shipping!!! $7.95
As of now I do not ship out of the U.S.
Flat Rate Shipping is for retail orders only.
All our candles are made to order. Shipping runs 3-5 business days plus transit time. During our busy season Oct-Dec it may take 5-7 business days plus transit time. You will receive tracking numbers once your order Is shipped.
We will not be responsible for any damages of any kind from any of our products. This includes
any misuse, accidents of any type. Please read the warning label located at the bottom of your candle for information along with our safety tips under our Candle care and tips tab . Please follow them as we have posted these tips for your safety.
Willow Moon Candle's will not be responsible for stolen packages once delivered, you can contact me if you would like to have it sent with a signature delivery required at drop off. All orders are mailed with tracking numbers that you will be emailed once it is in transit.
Due to everything being hand poured & made to order I do not except returns unless the item is truly defective. I do stand by my product and will be fair, although I do not do cash refunds I will replace your item if it is defective. If you make your purchase you agree to these terms. Please contact me at any time with any questions at all. We take pride in our products and strive to give you the best quality always!
You are accepting these terms and our policy when you place your order through our company.
If you have any questions feel free to
Email- firstname.lastname@example.org - Customers only, do not send marketing emails please.
FB messenger- Willow Moon Candles
Instagram DM- WillowMoonCandles
or fill out he contact form below